Cookie Policy

Last updated: March 25, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site operators. e-Cities uses cookies and similar technologies (such as localStorage) to provide core functionality, remember your preferences, and understand how our platform is used.

2. Essential Cookies

These cookies are strictly necessary for the operation of our platform. They cannot be disabled without affecting site functionality.

• Authentication cookies: used to keep you logged in and manage your session securely. These are HttpOnly and Secure, meaning they cannot be accessed by client-side scripts.
• Security cookies: used to prevent cross-site request forgery (CSRF) and other security threats. They help verify that requests originate from legitimate users.
• Preference cookies: store your cookie consent choice so we do not ask you repeatedly.

3. Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform. This helps us improve performance and user experience.

• Usage patterns: pages visited, time spent on pages, navigation paths, and search queries. This data is aggregated and does not personally identify you.
• Performance monitoring: page load times, error rates, and device/browser information to help us diagnose and resolve technical issues.

Analytics data is collected with IP addresses hashed to prevent personal identification. We do not share raw analytics data with third parties.

4. Preference Cookies

These cookies remember choices you make to provide a more personalized experience:

• Language preference: stores your selected language so content is displayed in your preferred language on return visits.
• Dark mode setting: remembers whether you have enabled dark mode so the interface respects your preference on every page load.

5. How to Control Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete individual cookies.
• Block third-party cookies.
• Block cookies from specific sites.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

Please note that blocking or deleting essential cookies may prevent you from logging in or using core features of e-Cities. For instructions on managing cookies in your specific browser, visit your browser's help documentation.

6. CASL Compliance

e-Cities complies with Canada's Anti-Spam Legislation (CASL). We obtain express consent before sending commercial electronic messages. You may withdraw your consent at any time by using the unsubscribe link in any marketing email, or by updating your communication preferences in your account settings. Service-related communications (such as account verification, security alerts, and transaction notifications) are exempt from CASL consent requirements as they relate to an existing business relationship.

7. Contact

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: privacy@hoopfrog.com
• Mail: HoopFrog Inc., 3-11 Bellerose Drive, Suite 312, St. Albert, AB T8N 5C9, Canada